A1 Party Hire products must be returned in the same condition they were provided.
Customer care
Customers are responsible for looking after all hire items during the hire period.
Bond
A bond may be required for selected products or bookings. The bond amount will be confirmed before booking.
Damage
Damage includes breakage, stains, burns, missing parts, water damage, misuse, heavy scratches, structural damage or any condition that prevents the item from being hired again without repair or cleaning.
Missing items
Missing items, missing accessories or incomplete returns may result in replacement charges.
Cleaning
Items must be returned reasonably clean unless cleaning is included in the quote. Excessive cleaning may result in additional charges.
Bond return
Where a bond applies, it may be returned after the items are checked and confirmed to be in acceptable condition.
Extra charges
If damage, loss or extra cleaning costs are higher than the bond, the customer may be responsible for the remaining balance.